Refund and Service Policy
At Clearline Appliances Limited, customer satisfaction is at the heart of everything we do. Our goal is to provide you with high-quality appliances that enhance your daily life. To ensure your confidence in our products and services, we have crafted a policy that prioritizes your peace of mind:
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Quality Assurance: Each product is rigorously tested to meet our high-quality standards before it reaches you. In the unlikely event that your product arrives with a manufacturing defect or is damaged during transit, we will be happy to assist you. Simply contact us within 7 days of delivery, and our team will guide you how to use the product and any questions you may have.
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Dedicated Service Support: We understand that proper guidance is essential to get the most out of your appliance. That’s why we have a dedicated service support team ready to assist you. Whether you need help understanding the product’s features, usage tips, or troubleshooting minor issues, we are just a call,message or an email away.
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1-Year Warranty: All Clearline products come with a 1-year warranty (unless stated otherwise) that covers manufacturing defects. This warranty underscores our commitment to quality and reliability. Should any issue arise within this period, our team will ensure prompt and effective resolution.
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Spare Parts Availability: We believe in extending the life of your appliance. Even after the warranty period, we ensure the availability of spare parts, so your product continues to serve you for years to come.
We do not offer general returns or refunds; however, our robust service framework is designed to address any concerns you may have. Your trust means everything to us, and we are committed to ensuring that every interaction with Clearline Appliances leaves you feeling valued and supported.
If you have any questions or need assistance, please don’t hesitate to contact our customer support team. We are here to help!